SERVICE
Carefully, precisely and swiftly.
Your satisfaction is our passion.
We give you best services and solutions
for all import and export needs for international businesses.
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International Consulting
Our team provides services ranging from supporting overseas expansion for Japanese companies, international business transaction consultation, setting up cross-border e-commerce, and advice on how to grow your business in Japan.
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Export Coordination
Our long-standing expertise with documentation of export procedures, customs clearance and transport arrangements, obtaining certificates of origin and ATA Carnet application on your behalf, enables consistent and smooth transactions. Export coordination from other countries is also available.
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Import Coordination
For those clients based in Japan we efficiently handle everything on your behalf from remittance arrangements to delivery of purchased products, in compliance with the latest trade rules for tariff preferences such as EPA/FTA to reduce your company’s costs.
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Communication support
We provide multi-language general support for order follow-up, assisting overseas buyers in purchasing, shipping and communication within the digital showroom. We also offer interpretation and translation support.
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International Showroom Operation
We provide a comprehensive range of services, including buyer assistance at overseas sales events and independent exhibitions. We manage both our international and domestic showrooms, offering a seamless service from client engagement to order acquisition.
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Showroom Coordination
We handle the entire process from locating and securing international exhibition venues to accompanying you on site inspections, assisting with contract procedures, and ordering and procuring exhibition fixtures and materials. We can also introduce local PR agencies. To facilitate smooth communication and negotiations with local vendors, we manage agency contracts, insurance procedures, and international payments in local currencies.
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International Trademarks
By accurately understanding your future business development and providing support from preliminary research in line with the examination systems of each country, we can support you in successfully registering your trademark globally.
International Consulting
Support for Business Expansion Overseas and in Japan
We gather details on your current situation while providing answers to all your questions regarding your first overseas expansion. We propose the best possible solutions uniquely tailored to your needs, fully utilizing our overseas network to provide total support for the successful development of sales channels.
Consultation on Overseas Trade
We provide up-to-date advice on costs and potential risk factors involved in overseas transactions, including cost calculations, domestic and international price differences, mark-ups, exchange rate fluctuations, payment terms and delivery deadlines. We also provide immediate support on urgent business offers from overseas. The same service can also be offered for companies looking to expand in Japan.
Logistics Best Practice
We propose market-leading logistic methods with maximum efficiency, shortening the time to complete packing, reducing costs and avoiding delivery issues. Operational support for trilateral trade with overseas production and global trade is also available.
Asian Factory Intermediary
We provide wide-ranging support across researching fashion-related factories, from local artisanal and supplier factories in China and South-East Asia to large scale OEM.
Export Coordination
Export Documentation
Using our custom developed in-house system, we quickly and accurately produce all documents required for export customs clearance, including invoices, packing lists and certificates of origin. Using our specialist trade knowledge, we can identify individual HS codes, advise on country-specific export/import regulations, and handle shipping arrangements in compliance with the latest trade rules such as EPA/FTA as well as the customer’s own shipping and import manuals.
Customs Clearance and Transport Arrangements
We keep delivery costs down with accurate scheduling, preparing export quotations and consolidating shipments, and ensure the goods arrive via local transportation by the due date in cooperation with warehouses and forwarders.
Consolidated Shipping
We make up-front payments on behalf of overseas clients that purchase Japanese goods, organize shipping schedules and arrange for export to overseas wholesalers in bulk.
ATA Carnet Proxy Application
In line with the departure schedule for overseas exhibitions, we check the details of the product samples, prepare a Carnet application and submit on your behalf.
We can also provide a detailed tutorial for Carnet best practice based on our long-standing know-how, so that even first-time applicants can use with confidence. If product samples are to be sent separately, we will advise on shipping estimates, shipping schedules, etc.
Import Coordination
Factoring
We purchase goods on your behalf, so you can manage your finances in the same way as domestic Japan transactions without the need for pre-payments such as deposits etc.
Export Arrangements
We arrange for the export of goods to Japan, up to and including confirmation of payment and delivery dates to the purchaser.
In preparation for smooth import arrangements, we check in advance the EPA/FTA compliance with the exporter and the contents of the invoice.
Import Customs Clearance
We provide in advance the necessary information to the customs broker and handle the entire process up to the completion of import customs clearance. Arrangements are made for delivery in accordance with the requested schedule.
Communication support
Order Follow-up
We manage all communication up to the point of confirmation, verify payment terms and prepare an official order confirmation document. We also check delivery dates, payment terms and other necessary details, and provide support where necessary for late payments and payment collections.
Logistics Management and Coordination
We create invoices and request payments, coordinate with warehouses to arrange shipments according to trade terms and payment conditions, and provide consistent support until delivery is complete. We also provide trade advice where needed, handle claims for missing or damaged goods, late payments, and problems caused late deliveries such as refusal of receipt/negotiation of discounts.
Attending to Overseas Buyers
Our team can provide consultation and schedule management for overseas buyers in Japan on buying trips.
International Showroom Operation
International Sales
Leveraging our strong connections and networks with both Japanese domestic and international clients, we handle sales activities on your behalf to expand your market presence where possible. This includes developing sales strategies tailored to different target groups, client prospecting, and providing follow-ups after sales campaigns. To ensure continuity with orders we gather and utilize sales data and feedback of brand performance in-store.
Multi-Brand Showroom Operations
(Paris / Tokyo / Seoul / Shanghai)
We conduct thorough research for overseas markets, match retailers, and manage all aspects of pre-exhibition communication, client prospecting, and appointment scheduling with buyers. We also handle direct sales both physical and virtual at the showroom venue to secure orders. Additionally, we manage pop-up events, custom orders, and business negotiations at overseas partner stores, providing full support from planning to post-event follow-up.
Showroom Coordination
Venue Arrangement
We conduct research on venues that align with your budget and preferences, categorized by region. Our services include negotiating rental terms, assisting with contract procedures, and providing support during venue check-in/check-out. (If our company enters into the contract on your behalf, World Risk Insurance will be applied.)
Fixtures and Equipment Arrangement
We manage the ordering and arrangement of exhibition racks, hangers, fixtures, furniture, and other necessary equipment. In addition to facilitating rentals from local fixture suppliers, we also offer purchase arrangements. Furthermore, we can assist in locating local warehouses for the storage of your company’s fixtures.
Introduction to Local PR Agencies
We match you with local PR agencies specializing in fashion and apparel, with strong networks in each country. Our services include detailed support and facilitation throughout the contract negotiation and finalization process.
Catering Services
We arrange a wide variety of local catering services tailored to the specific needs of exhibitions, events, fashion shows, parties, and other occasions. You can choose from options that best suit your budget and preferences.
International Trademarks
Preliminary Search
We investigate whether the trademark or anything similar is already registered. The legality of trademarks vary from country to country as does the criteria for registration, such as the first-to-file, first-to-use , or the no-examination principle. In some cases, a complicated and lengthy process is required to successfully register a trademark.
Application Filing
The process from application to registration is not always a smooth one. In particular, if you are refused due to the existence of a similar trademark we must compile data on sales results and use of the trademark in Japan and abroad, and argue to the examiner that the trademark is dissimilar from all perspectives. If not, we will suggest another course of action.
Other Advice
We handle everything from filing oppositions to rejections, offering guidance on how to respond in such cases including making amendments, and filing trials for cancellation of non-use. Even in cases where the trademark is owned by a third party or where we have no choice but to abandon the registration due to a similar trademark, we will propose and consider alternatives.